Terms of Service

These Terms of Service (“Terms”) form a binding agreement between Doortana, Inc. (“Doortana,” “we,” “us”) and you (“you” or “User”). By clicking “I agree” (or a similar acceptance button) during account signup or checkout, by completing a paid subscription, or by accessing or using the Doortana real estate platform, websites, mobile applications, APIs, AI features, and related services (collectively, the “Platform”), you agree to these Terms. If you do not agree, do not use the Platform.

The Doortana Platform supports two primary use models, both fully covered by these Terms:

• Self-serve individual subscribers — individual real estate professionals (e.g., solo agents, teams, transaction coordinators) who sign up directly through the Platform and pay a recurring subscription Fee. For these users, these Terms together with the online order/checkout flow and our published pricing page constitute the entire agreement; no separate signed contract is required.
• Brokerage and enterprise Customers — organizations (e.g., brokerages, franchises, teams operating as a business entity) that contract with Doortana under a Master Services Agreement (“MSA”) and an order form. Where an MSA is in effect, the MSA controls and these Terms supplement it for matters not addressed; for unpaid, trial, or Client-portal access associated with such Customers, these Terms govern directly.

The term “Customer” in these Terms refers to whichever of the foregoing applies to you. If you are signing up as an individual but on behalf of an organization (e.g., your brokerage or LLC), you represent that you are authorized to bind that organization, and “you” refers to both you and that organization.

Doortana may update these Terms from time to time as described in Section 18. Your continued use of the Platform after the updated Terms take effect constitutes acceptance.

• “Affiliate” — an entity that controls, is controlled by, or is under common control with a party.
• “Authorized User” — an individual you authorize to access the Platform under your account (e.g., agents, staff, administrators).
• “Client” — a consumer (such as a buyer or seller) invited by a Customer to participate in a Doortana transaction or client portal.
• “Customer” — the individual or organization that subscribes to a paid plan or otherwise uses the Platform on its own behalf, whether as a self-serve individual subscriber or as an organization under an MSA.
• “Customer Data” — data, content, or materials submitted to or generated within the Platform by a Customer or Authorized User, including transaction records, contracts, listings, client lists, communications, and signing artifacts.
• “Documentation”— Doortana’s published documentation for the Platform.
• “Fees” — the fees payable for the Platform as stated in an order form, plan, or MSA.
• “Platform”— Doortana’s software-as-a-service offering for residential real estate professionals and the consumers they serve, supporting the full residential real estate transaction lifecycle. The Platform includes capability categories such as client relationship management (CRM), lead capture and pipeline management, listing creation and workflow, offer creation and negotiation, contract intelligence and document generation, electronic signature workflows, voice-driven workflow assistance, transaction coordination through closing, communications (email and SMS, subject to applicable regulatory and carrier requirements), and reporting and analytics. The Platform is a continuously evolving service; specific features within each category may be added, modified, consolidated, or removed as the Platform evolves.
• “AI Features” — Platform features that use machine-learning or large-language models to generate suggestions, drafts, summaries, voice transcriptions, or other output (e.g., FillTANA, ClienTANA, TalkTANA).

You must be at least 18 years old to use the Platform. The Platform is not intended for personal, family, or household use; it is provided for use by real estate professionals and their Clients.

You are responsible for (i) maintaining the confidentiality of your account credentials, (ii) the activity that occurs under your account, and (iii) keeping your contact information accurate. Notify Doortana immediately at security@doortana.com of any unauthorized access. Doortana is not liable for loss arising from your failure to safeguard credentials.

Subject to your compliance with these Terms (and, for Customers, the MSA), Doortana grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Platform during the term solely for your internal business purposes (and, for Clients, for the transactions to which you are invited).

Doortana, its licensors, and its subprocessors retain all right, title, and interest in and to the Platform, including all intellectual property rights. No rights are granted to you other than those expressly set forth in these Terms.

5.1 Ownership

As between you and Doortana, you retain all right, title, and interest in and to Customer Data. You grant Doortana a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, modify (for technical purposes), process, and store Customer Data solely to provide and improve the Platform for you, support you, comply with law, and enforce these Terms.

5.2 Customer warranties

You represent and warrant that (i) you have all necessary rights, consents, and authority to upload Customer Data to the Platform and to grant the license in Section 5.1; (ii) Customer Data does not infringe or misappropriate any third party’s rights; (iii) your use of the Platform complies with applicable law, including the laws referenced in Section 7 (real estate-specific obligations); and (iv) you will not use the Platform to send unlawful, harassing, defamatory, or otherwise objectionable content.

5.3 No prohibited content

You will not upload to the Platform: (a) full bank account numbers, routing numbers, or wire instructions; (b) credit-card or payment card numbers other than as processed through Doortana’s payment processor; (c) information you do not have authority to share; (d) malware or any code intended to disrupt the Platform; or (e) content that violates law or any third party’s rights.

5.4 Customer responsibility for Authorized Users and Clients

You are responsible for the acts and omissions of your Authorized Users and Clients to whom you grant access. You will ensure each Authorized User and Client agrees to terms substantively equivalent to these Terms before being granted access.

You will not, and will not permit any third party to:

• Reverse engineer, decompile, or disassemble the Platform, except to the limited extent applicable law expressly permits despite this restriction;
• Access the Platform to build a competing product or to benchmark for publication without Doortana’s prior written consent;
• Resell, sublicense, or share access with any third party other than Authorized Users;
• Use the Platform to send spam, malware, phishing content, or unsolicited marketing communications, or to violate the Telephone Consumer Protection Act (“TCPA”), CAN-SPAM, or similar laws;
• Probe, scan, or test the vulnerability of the Platform without prior written authorization, or interfere with its operation;
• Use the Platform in any manner that violates law, infringes a third party’s rights, or causes damage to Doortana or any third party.

Doortana may suspend access for material violations of this Section, with notice where practicable.

The Platform is used to support real estate transactions. Customer is solely responsible for compliance with all real estate, brokerage, lending, and consumer-protection laws governing its activities, including those listed below.

7.1 RESPA

Doortana provides software and technology services. Doortana is not a settlement service provider as defined in the Real Estate Settlement Procedures Act (“RESPA”), 12 U.S.C. § 2607, and does not receive any fee, kickback, or thing of value in exchange for the referral of settlement service business. Fees paid to Doortana compensate Doortana for technology services rendered, are not contingent on transaction closure, and do not depend on the volume or value of settlement-service referrals. Customer warrants that it will not represent or use Doortana in a manner that would cause Doortana fees to be characterized as referral fees prohibited by RESPA Section 8.

7.2 Fair Housing and ECOA

Customer is solely responsible for compliance with the Fair Housing Act, the Equal Credit Opportunity Act (“ECOA”), and applicable state fair-housing and anti-discrimination laws. The Platform’s communication, marketing, AI, and filtering features are tools; Doortana does not review, approve, or endorse Customer’s use of those tools and accepts no liability for Customer’s compliance with fair-housing and anti-discrimination obligations.

7.3 NAR Code of Ethics; no brokerage or legal advice

Doortana is not a real estate brokerage, lender, title company, escrow agent, attorney, accountant, appraiser, or inspector. Output of the Platform — including AI-generated suggestions, drafted contract language, milestone assessments, and reports — is informational and does not constitute legal, financial, tax, appraisal, or brokerage advice. Customer should obtain professional advice from licensed practitioners before relying on Platform output.

7.4 MLS, IDX, RESO

If Customer connects an MLS, IDX, VOW, or aggregator feed to the Platform, Customer represents and warrants that it has the right to provide that data to Doortana for processing and that its use of the Platform with such data complies with applicable MLS rules, IDX/VOW agreements, RESO licensing, and any data-licensing terms imposed by the source. Doortana is not liable for Customer’s MLS or IDX rule violations.

7.5 Earnest money, wire instructions, and closing funds

The Platform does not transmit wire instructions, full bank account numbers, or routing numbers. Earnest money and closing funds must be handled outside the Platform through licensed escrow, title, or attorney channels. Customer is solely responsible for verifying wire instructions through trusted out-of-band channels.

7.6 Licensed activity

Where applicable, Customer represents that it and its Authorized Users hold valid real estate brokerage, agent, lender, title, or other licenses required for their activities, and that they will not use the Platform to engage in unlicensed activity.

Doortana’s AI Features generate output automatically and may be inaccurate, incomplete, biased, or out of date. Customer is solely responsible for reviewing AI-generated output before relying on, sending, signing, filing, or otherwise using it. Doortana makes no warranty regarding AI output and disclaims all liability for losses arising from Customer’s reliance on AI output, to the maximum extent permitted by law.

Doortana does not use Customer Data to train generalized AI/ML models. AI Features run on third-party foundation models (currently Anthropic Claude) accessed exclusively through Amazon Bedrockin Doortana’s AWS account. Customer Data is not transmitted to the model provider— inference occurs within AWS infrastructure under AWS Bedrock’s data-protection terms, which prohibit AWS from storing inputs or outputs after request completion, training AWS models on Customer Data, or sharing it with model providers. See Section 4 of our Privacy Policy for details.

You are responsible for ensuring that any AI output you distribute to consumers complies with Fair Housing, fair-lending, RESPA, and other applicable laws.

The Platform may be used to execute documents electronically. By using the Platform’s e-signature features, you consent to (i) the use of electronic records and electronic signatures in lieu of paper records and handwritten signatures under the federal E-SIGN Act (15 U.S.C. §§ 7001 et seq.) and applicable state versions of the Uniform Electronic Transactions Act (“UETA”), and (ii) Doortana’s recording of signing audit trails (signer identity, timestamps, IP, hash of the signed document). You may withdraw consent at any time by ceasing to use the e-signature features and contacting support@doortana.com, but withdrawal will not retroactively affect documents you have already signed.

You may obtain a paper copy of any document you signed electronically through the Platform by contacting support@doortana.com. You are responsible for maintaining hardware and software (including a working email address) capable of receiving and reading electronic records. Real-estate-specific signing requirements (e.g., notary or RON requirements in particular jurisdictions) are Customer’s responsibility.

Doortana’s SMS Service is delivered via Amazon Web Services Pinpoint and Amazon Simple Notification Service (SNS). The terms below supplement, and are incorporated into, these Terms; defined terms in our Privacy Policy apply.

10.1 Consent

You must affirmatively consent to receive SMS messages from Doortana before we send them, typically by checking a consent box at intake or accepting a portal invitation that includes the SMS disclosure. You represent that the mobile number you provide is yours, or that you are authorized to provide it, and that you will notify Doortana if the number is reassigned to a different user.

10.2 Program description

Doortana sends transactional and informational SMS related to real estate transactions on the Platform, including: one-time verification codes; signing and document notifications; transaction milestone alerts; and milestone-completion confirmationsto which you may reply (for example, “Reply Y when complete”). Doortana does not send marketing or promotional SMS through this service.

10.3 Two-way SMS and recorded replies

You acknowledge that the SMS Service is a two-way service. Replies you send are recorded in the transaction record and visible to the Customer who sent the original message and to authorized Transaction Participants. Do not send anything by SMS that you would not want recorded in the transaction history. By replying, you consent to that recording and use.

10.4 Message frequency

Message frequency varies by transaction activity. You may receive multiple messages per day during active phases (e.g., signing, closing) and few or none between phases.

10.5 Carrier charges

Message and data rates may apply. You are solely responsible for any charges your wireless carrier imposes for sending or receiving text messages. Doortana does not charge a separate fee for SMS, but your carrier may.

10.6 Opt-out and HELP

Reply STOP to any Doortana message to opt out. You will receive one confirmation message and no further texts. Opting out may disable Platform features that depend on SMS delivery (e.g., OTP-based verification or milestone-Y confirmation). To re-enroll, you must complete the SMS opt-in flow again. For help, reply HELP or email support@doortana.com.

10.7 Supported carriers and delivery disclaimer

The SMS Service is supported by major U.S. wireless carriers, including AT&T, T-Mobile, Verizon Wireless, U.S. Cellular, Boost, Cricket, MetroPCS, and Google Voice. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier availability, network conditions, and your device. Doortana cannot guarantee that any particular message will be delivered, and you should not rely on SMS as your only channel for time-sensitive information.

10.8 No warranty; modification

The SMS Service is provided “as is” and “as available.” Doortana makes no warranty regarding delivery, timeliness, or accuracy of any SMS message and disclaims all warranties to the maximum extent permitted by law. Doortana may modify or terminate the SMS Service, in whole or in part, at any time and without prior notice, and may suspend or terminate your access if you misuse the service, violate these Terms, or attempt to defeat opt-out protections.

11.1 General

For paid plans, Customer will pay the Fees stated in the applicable order form, plan, or MSA, plus all applicable taxes. Unless stated otherwise:

• Fees are due in advance on the billing cycle stated in the order or plan;
• Fees are non-refundable except as expressly stated in these Terms or required by law;
• Fees are exclusive of taxes; Customer is responsible for all sales, use, VAT, GST, or similar taxes other than taxes based on Doortana’s net income;
• Doortana may increase Fees on renewal with at least 60 days’ written notice (delivered by email or in-Platform notification for self-serve plans).

Late payments accrue interest at 1.0% per month or the maximum allowed by law, whichever is lower. Doortana may suspend access for non-payment as described below.

11.2 Self-Serve Subscriptions (Individual Plans)

The terms in this Section 11.2 apply to monthly or annual self-serve subscriptions purchased online directly through the Platform without a separate signed MSA (“Self-Serve Subscriptions”). Current plans, prices, and billing periods are listed at doortana.com/pricing (or the in-Platform equivalent shown during checkout).

(a) Auto-renewal. Self-Serve Subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) at the then-current rate posted on the pricing page until you cancel. We will charge your payment method on file for each renewal without further action by you.

(b) Cancellation. You may cancel a Self-Serve Subscription at any time from your account settings (Billing → Cancel Subscription) or by emailing billing@doortana.com. Cancellation takes effect at the end of your current billing period; you retain access to paid features through that date. Cancellation is as easy as signup— if you can complete signup online, you can cancel online, consistent with the FTC Negative Option Rule and California’s Automatic Renewal Law (CARL).

(c) Refunds. Self-Serve Subscriptions are billed in advance and are not refundablefor partial billing periods, partial use, or unused time after cancellation, except where required by applicable law or expressly offered by Doortana (e.g., a documented free-trial-to-paid mistake corrected within 7 days). For annual plans, a prorated refund of unused months may be offered at Doortana’s discretion if you cancel within 30 days of the renewal charge and have not materially used the Platform during that period.

(d) Free trials. If your subscription begins with a free trial, the trial converts to paid at the end of the trial period unless you cancel before the trial ends. We will display the trial end date and the price that will be charged before you start the trial and will send a reminder before the conversion.

(e) Plan changes (upgrade / downgrade). You may change plans from your account settings. Upgrades take effect immediately; the price difference for the remainder of the current billing period is prorated and charged at the time of the upgrade. Downgrades take effect at the start of the next billing period (no proration); your data and configuration are preserved subject to the limits of the lower plan.

(f) Failed payment. If we cannot charge your payment method on file, we will retry and notify you by email. If payment is not resolved within 14 days of the first failed attempt, Doortana may suspend the subscription. Suspended accounts may be reactivated by paying the outstanding balance. If a subscription remains suspended for 30 days, Doortana may terminate it as described in Section 12.

(g) Material price changes.If Doortana raises the price of your plan, we will give you at least 60 days’ advance notice by email and in-Platform notification before the new price takes effect on your next renewal. You may cancel before the new price takes effect to avoid the increase.

These Terms are effective when you first access the Platform and continue until terminated.

Self-Serve Subscriptions continue on a recurring monthly or annual basis until canceled by you under Section 11.2(b) or terminated by Doortana under this Section 12. MSA Customers’ term is set by the applicable MSA or order form. Free / unpaid users may use the Platform on these Terms until either party ends the relationship; Doortana may discontinue free access at any time on reasonable notice.

Termination for cause. Either party may terminate for material breach by the other if the breach is not cured within 30 days of written notice (10 days for non-payment). For Self-Serve Subscriptions, you may also terminate at any time by canceling under Section 11.2(b), without needing to allege breach.

Suspension.Doortana may suspend access immediately if Customer’s use creates a security, legal, or operational risk to Doortana, the Platform, or other users; if a payment is overdue; or if required by law.

Effect of termination. Upon termination, your right to access the Platform ends. For 30 days after termination, Doortana will make Customer Data available for export through the Platform (or by reasonable assistance); after that, Doortana will delete Customer Data within 30 days, except for backup copies retained on rotation, audit logs, and records required by law. Sections that by their nature should survive (including Sections 5.1 (license terms after termination), 8 (AI disclaimers), 9 (e-signature consent for documents already signed), 11 (payment for amounts due), 13-17 (confidentiality, IP, warranties, indemnity, liability), 18 (governing law), and 19 (general)) survive termination.

Each party may receive non-public information of the other (“Confidential Information”). Each party will (i) protect Confidential Information with at least the care it uses for its own confidential information of similar importance (and no less than reasonable care); (ii) use Confidential Information only to perform under these Terms; and (iii) not disclose it to third parties except to Affiliates, employees, and contractors with a need to know who are bound by confidentiality obligations at least as protective as these. Confidentiality obligations do not apply to information that is publicly available, was known prior to disclosure, is independently developed, or is rightfully received from a third party. Confidential Information may be disclosed if compelled by law, provided the receiving party gives prompt notice (where lawful) and reasonable cooperation.

Doortana, its licensors, and its subprocessors retain all right, title, and interest in and to the Platform, including all software, models, designs, documentation, trademarks, and improvements. No rights are granted other than those expressly set forth in these Terms. If you provide Doortana feedback, suggestions, or ideas about the Platform (“Feedback”), you grant Doortana a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use the Feedback for any purpose without obligation to you.

Each party represents that it has authority to enter into these Terms.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AN APPLICABLE MSA, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” DOORTANA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. DOORTANA DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT AI OUTPUT WILL BE ACCURATE OR COMPLETE.

16.1 By Doortana

Subject to Section 16.3, Doortana will defend Customer against any third-party claim alleging that Customer’s authorized use of the Platform infringes that third party’s patent, copyright, trademark, or trade secret rights (“IP Claim”), and will pay damages and reasonable attorneys’ fees finally awarded against Customer (or agreed in settlement signed by Doortana) in connection with such IP Claim. Doortana’s obligation does not apply to claims arising from (i) Customer Data or Customer’s use of the Platform in violation of these Terms or applicable law; (ii) modifications to the Platform not made by Doortana; (iii) combinations of the Platform with products, services, or data not provided by Doortana; or (iv) use of an outdated version of the Platform after Doortana has made an updated version available. If a covered IP Claim is or is likely to be asserted, Doortana may, at its option and expense, (a) procure a right for Customer to continue using the Platform, (b) modify the Platform so it is no longer infringing while substantially preserving functionality, or (c) terminate the affected portion of the Platform and refund prepaid Fees for the unused portion.

16.2 By Customer

Customer will defend Doortana against any third-party claim arising from (i) Customer Data; (ii) Customer’s or its Authorized Users’ or Clients’ violation of law (including RESPA, Fair Housing, ECOA, TCPA, MLS rules, and licensure requirements); (iii) Customer’s misuse of the Platform; or (iv) Customer’s breach of Sections 5 (Customer Data), 6 (Acceptable Use), or 7 (Real Estate-Specific Terms), and will pay damages and reasonable attorneys’ fees finally awarded (or agreed in settlement signed by Customer).

16.3 Indemnification process

The indemnified party will (i) give prompt written notice of the claim, (ii) give the indemnifying party sole control of the defense and settlement (provided no settlement may impose a non-monetary obligation or admission of liability on the indemnified party without consent, not unreasonably withheld), and (iii) provide reasonable cooperation. Sections 16.1 and 16.2 state the parties’ sole and exclusive remedies and the indemnifying party’s entire liability for the claims described.

EXCEPT FOR (a) AMOUNTS OWED UNDER SECTION 11, (b) A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 16, (c) BREACH OF CONFIDENTIALITY (SECTION 13), (d) CUSTOMER’S BREACH OF SECTIONS 5.3, 6, OR 7, OR (e) GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD:

• NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
• EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO DOORTANA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR, FOR USERS WITHOUT PAID PLANS, US$100).

The limitations apply to the maximum extent permitted by law and apply regardless of the form of action (contract, tort, or otherwise).

Doortana may modify these Terms from time to time. For material changes, Doortana will provide reasonable advance notice via the Platform or by email before the change takes effect. Continued use of the Platform after the effective date constitutes acceptance. If you object to a material change, your sole remedy is to stop using the Platform and, for paid Customers, to terminate the affected subscription on the effective date of the change with a prorated refund for prepaid Fees attributable to the period after termination.

19.1 Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any dispute not subject to small-claims jurisdiction. Each party knowingly waives any right to a jury trial. The parties expressly disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods.

19.2 No class actions

To the extent permitted by law, you and Doortana agree to resolve disputes only on an individual basis and waive any right to participate in a class, collective, consolidated, or representative action.

19.3 Assignment

You may not assign these Terms or any rights or obligations under them without Doortana’s prior written consent. Doortana may assign these Terms in connection with a merger, acquisition, financing, or sale of all or substantially all of its assets. Any attempted assignment in violation of this Section is void.

19.4 Force majeure

Neither party is liable for delay or failure in performance (other than payment obligations) caused by events beyond reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, internet or carrier failures, public-cloud outages, government action, or pandemics.

19.5 Notices

Notices to Doortana must be sent to legal@doortana.com (with a copy by mail to Doortana, Inc., 1328 Kinsdale Dr, Raleigh, NC 27615). Doortana may give notice to you by email to the address associated with your account, by in-Platform notification, or by posting on the Platform.

19.6 Independent contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

19.7 No third-party beneficiaries

These Terms do not create any third-party-beneficiary rights, except that Doortana’s Affiliates and subprocessors are intended beneficiaries of the disclaimers and limitations of liability.

19.8 Entire agreement; severability; waiver

These Terms (together with the Privacy Policy and any applicable MSA, order form, or Documentation incorporated by reference) constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements on the same subject. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. A waiver is effective only if in writing and signed by the waiving party; failure to enforce a provision is not a waiver of future enforcement.

19.9 Order of precedence

For MSA Customers, in case of conflict among (a) an executed MSA, (b) an order form, (c) these Terms, (d) the Privacy Policy, and (e) Documentation, the order of precedence is (a), (b), (c), (d), (e), unless a later document expressly states it controls. For Self-Serve Subscribers (no MSA), the order of precedence is (a) the online order/checkout you completed (including the plan and pricing in effect at the time of purchase), (b) these Terms, (c) the Privacy Policy, and (d) Documentation.

• General: support@doortana.com
• Legal notices: legal@doortana.com
• Privacy: privacy@doortana.com
• Security: security@doortana.com
• Mail: Doortana, Inc., 1328 Kinsdale Dr, Raleigh, NC 27615